Investigating the key factors affecting behavioral intentions : evidence from a full-service restaurant setting
Dev Jani and Heesup Han
Year of publication: |
2011
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Authors: | Jani, Dev ; Han, Heesup |
Published in: |
International journal of contemporary hospitality management. - Bingley : Emerald Group Publishing Limited, ISSN 0959-6119, ZDB-ID 1161434-1. - Vol. 23.2011, 7, p. 1000-1018
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Subject: | Gastronomie | Restaurant industry | Konsumentenverhalten | Consumer behaviour | Emotion | Kognition | Cognition | Kundenzufriedenheit | Customer satisfaction | Beziehungsmarketing | Relationship marketing | USA | United States |
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