Investigating the moderating effects of service climate on personality, motivation, social support, and performance among flight attendants
Year of publication: |
2014
|
---|---|
Authors: | Chen, Ching-fu ; Kao, Ya-ling |
Published in: |
Tourism management : research, policies, practice. - Amsterdam [u.a.] : Elsevier Science, ISSN 0261-5177, ZDB-ID 802245-8. - Vol. 44.2014, p. 58-66
|
Subject: | Personality | Work motivation | Service climate | Social support | Service performance | Flight attendants | Dienstleistung | Services | Motivation | Leistungsmotivation | Klima | Climate |
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