Is the best defense a good offense? : marketing of quality by US nursing homes
Year of publication: |
2008
|
---|---|
Authors: | Banszak-Holl, Jane ; Calhoun, Judith G. ; Hearld, Larry R. |
Published in: |
Organizing and reorganizing : power and change in health care organizations. - Basingstoke [u.a.] : Palgrave Macmillan, ISBN 0-230-54294-8. - 2008, p. 194-208
|
Subject: | Häusliche Pflege | Domestic care | Dienstleistungsqualität | Service quality | Qualitätsmanagement | Quality management | USA | United States |
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