ISO 9000/1994, ISO 9001/2000 and TQM: The performance debate revisited
| Year of publication: |
2009
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|---|---|
| Authors: | Martínez-Costa, Micaela ; Choi, Thomas Y. ; Martínez, Jose A. ; Martínez-Lorente, Angel R. |
| Published in: |
Journal of operations management : publ. quarterly by the American Production & Inventory Control Society, Inc. - Amsterdam [u.a.] : Elsevier, ISSN 0272-6963, ZDB-ID 8562258. - Vol. 27.2009, 6, p. 495-512
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