ISO 9000 et les services
James L. Lamprecht
| Alternative title: | ISO 9000 and the service sector <franz.> |
|---|---|
| Year of publication: |
1997 ; 2. tir.
|
| Authors: | Lamprecht, James L. |
| Publisher: |
Paris : AFNOR |
| Subject: | Dienstleistungsbetrieb | Qualitätsmanagement | ISO 9000 |
| Description of contents: | Table of Contents [digitool.hbz-nrw.de] |
| Extent: | XX, 218 S. : graph. Darst. |
|---|---|
| Type of publication: | Book / Working Paper |
| Notes: | Aus dem Amerikan. übers. |
| ISBN: | 2-12-465013-0 |
| Classification: | Qualitätsmanagement ; Dienstleistungen: Allgemeines |
| Source: |
Persistent link: https://www.econbiz.de/10004350749