ISO 9000 maintenance in service organisations : tales from two companies
Roslina Ab Wahid; James Corner ; Peck-Leong Tan
| Year of publication: |
2011
|
|---|---|
| Authors: | Wahid, Roslina Ab ; Corner, James ; Tan, Peck-Leong |
| Published in: |
International journal of quality & reliability management. - Bingley : Emerald Group Publishing Limited, ISSN 0265-671X, ZDB-ID 51787-2. - Vol. 28.2011, 6/7, p. 735-757
|
| Subject: | Qualitätsmanagement | Quality management | Dienstleistungssektor | Service industry | Malaysia |
| Extent: | graph. Darst. |
|---|---|
| Type of publication: | Article |
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal ; Fallstudie ; Case study |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10009303257