ISO 9001 overall performance dimensions : an exploratory study
Year of publication: |
2015
|
---|---|
Authors: | Psomas, Evangelos ; Pantouvakis, Angelos |
Published in: |
The TQM journal : the international review of organizational improvement. - Bingley : Emerald Group Publishing Limited, ISSN 1754-2731, ZDB-ID 2409387-7. - Vol. 27.2015, 5, p. 519-531
|
Subject: | ISO 9001 | Service company performance | Unternehmenserfolg | Firm performance | Standardisierung | Standardization | Qualitätsmanagement | Quality management | Performance-Messung | Performance measurement |
-
Effects of contextual variables on quality and performance
Tarí, Juan José, (2017)
-
Ismyrlis, Vasileios, (2015)
-
Performance measures of ISO 9001 certified an non-certified manufacturing companies
Psomas, Evangelos, (2014)
- More ...
-
Pantouvakis, Angelos, (2016)
-
ISO 9001 overall performance dimensions: an exploratory study
Psomas, Evangelos, (2015)
-
The key factors of total quality management in the service sector : a cross-cultural study
Bouranta, Nancy, (2019)
- More ...