ISO 9004 maturity model for quality in industry 4.0
Maja Glogovac, Jelena Ruso and Milica Maricic
| Year of publication: |
2022
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|---|---|
| Authors: | Glogovac, Maja ; Ruso, Jelena ; Maricic, Milica |
| Published in: |
Total quality management & business excellence. - Abingdon : Routledge, Taylor & Francis Group, ISSN 1478-3371, ZDB-ID 2129076-3. - Vol. 33.2022, 5, p. 529-547
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| Subject: | conceptual model | Industry 4.0 | ISO 9004:2018 | maturity level | Quality 4.0 | quality management system roadmap | structural equation modelling | Qualitätsmanagement | Quality management | Standardisierung | Standardization | Strukturgleichungsmodell | Structural equation model | Dienstleistungsqualität | Service quality | Prozessmanagement | Business process management |
Online Resource
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1080/14783363.2020.1865793 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10013166897