Issues in hospitality and catering

The Hotel and Catering Training Company′s latest research project, Employment in the Catering and Hospitality Industry – Employee Attitudes and Career Expectations , shows that within the industry, job satisfaction is high, most companies have a loyal and happy workforce and there are few causes for complaint. Discusses key issues from the report: staff turnover, loyalty, job satisfaction, pay and perks, staff development, and presentation of the industry to the outside world.