It's not about the coffee : lessons on putting people first from a life at Starbucks
Year of publication: |
2009
|
---|---|
Authors: | Behar, Howard ; Goldstein, Janet |
Publisher: |
London : Penguin |
Subject: | Kundenbindung | Unternehmenskultur | Starbucks Coffee Company | Starbucks Coffee Company. | Corporate culture. | Personnel management. | Leadership. | Customer relations. |
Description of contents: | Table of Contents [digitool.hbz-nrw.de] |
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Business at a crossroads : the crisis of corporate leadership
Lloyd, Tom, (2010)
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Tune : Neue Wege zu Kundengewinnung und -bindung
Kobjoll, Klaus, (2004)
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The ten principles behind great customer experiences
Watkinson, Matt, (2013)
- More ...
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Behar, Howard, (2016)
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Real-Life Leadership Principles
Behar, Howard, (2010)
- More ...