It's the little "stings" : racial microaggressions against Asian American customers in retail and their effects
Year of publication: |
2023
|
---|---|
Authors: | Lim, Heejin An ; Im, Hyunjoo |
Published in: |
Journal of retailing and consumer services. - Amsterdam [u.a.] : Elsevier, ISSN 0969-6989, ZDB-ID 1204385-0. - Vol. 71.2023, p. 1-9
|
Subject: | Asian American | Racial microaggressions | Atributional ambiguity | Anger | Shame | Repatronage | Word-of-mouth | Asiaten | Asians | Ethnische Diskriminierung | Ethnic discrimination | Schwarze Menschen | Black people | Konsumentenverhalten | Consumer behaviour | Einzelhandel | Retail trade | Asien | Asia |
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