IT services : costs, metrics, benchmarking, and marketing
Anthony F. Tardugno ; Thomas R. DiPasquale ; Robert E. Matthews
| Year of publication: |
2000
|
|---|---|
| Authors: | Tardugno, Anthony F. ; DiPasquale, Thomas R. ; Matthews, Robert E. |
| Publisher: |
Upper Saddle River, NJ : Prentice Hall PTR |
| Subject: | IT-Abteilung | Benchmarking | Organisation |
| Description of contents: | Table of Contents [digitool.hbz-nrw.de] |
| Extent: | XXVII, 201 S. : graph. Darst. |
|---|---|
| Series: | |
| Type of publication: | Book / Working Paper |
| Language: | English |
| ISBN: | 0-13-019195-7 |
| Classification: | Betriebliche Information und Kommunikation ; Dienstleistungen: Sonstiges |
| Source: |
Persistent link: https://www.econbiz.de/10004595979