Job quality in call centers in Germany
Claudia Weinkopf
| Year of publication: |
2009
|
|---|---|
| Authors: | Weinkopf, Claudia |
| Published in: |
International labour review. - Oxford [u.a.] : Wiley-Blackwell, ISSN 0020-7780, ZDB-ID 214727-0. - Vol. 148.2009, 4, p. 395-411
|
| Subject: | Callcenter | Call centre | Arbeitsorganisation | Work organization | Arbeitsbedingungen | Working conditions | Lohn | Wages | Tarifvertrag | Collective agreement | Betriebsrat | Works council | Deutschland | Germany |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10003949350