Joint service development - the creations of the prerequisite for the service development
| Year of publication: |
2012
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|---|---|
| Authors: | Gottfridsson, Patrik |
| Published in: |
Managing service quality : MSQ ; an international journal. - Bingley : Emerald, ISSN 0960-4529, ZDB-ID 12163971. - Vol. 22.2012, 1 (20.1.), p. 21-38
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