KAM-Excellence : Key-Account-Management mit System ; [Die wichtigsten Kundenbeziehungen systematisch gestalten]
Alternative title: | Key-Account-Management-Excellence |
---|---|
Year of publication: |
2004
|
Authors: | Homburg, Christian ; Jensen, Ove |
Publisher: |
Mannheim : Institut für Marktorientierte Unternehmensführung |
Subject: | Kundengruppenmanagement |
Extent: | 61 S. graph. Darst. |
---|---|
Series: | Management Know-how. - Mannheim. - Vol. 85 |
Type of publication: | Book / Working Paper |
Language: | German |
ISBN: | 3-89333-306-1 |
Classification: | Marketing |
Source: |
-
Key account management : maximizing profitability from major customers
Rock, John, (1998)
-
Senn, Christoph, (1997)
-
Key-Account-Management : Gestaltung, Determinanten, Erfolgsauswirkungen
Jensen, Ove, (2001)
- More ...
-
Fundamental changes in marketing organization : the movement toward customer-focused organizations
Homburg, Christian, (1998)
-
A configurational perspective on key account management
Homburg, Christian, (2002)
-
Kundenorientierte Vergütungssysteme : empirische Erkenntnisse und Managementempfehlungen
Homburg, Christian, (1998)
- More ...