Keep your market definitions up to date - Or risk losing your customers
Year of publication: |
1997
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Authors: | Lele, Milind M. |
Published in: |
Managing service quality : MSQ ; an international journal. - Bingley : Emerald, ISSN 0960-4529, ZDB-ID 12163971. - Vol. 7.1997, 5, p. 253-257
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Saved in:
Saved in favorites
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