KEYNOTE - Your New Design Process Is Not Enough — Hire Design Thinkers! A meditation on designers, designers "just on the business card," and design thinkers — How to identify each species and, oh, how to make design thinking part of your company's DNA.

CASE STUDY - Samsung Electronics and the Pathway to Integrated Design Success - Samsung Electronics had its first design revolution in 1996, and design has been a part of the company's ethos since then. How did Samsung structure its organization to turn out products like the Bordeaux TV, the Quatro refrigerator, and the Twist mobile phone?

Chung, Kyung-won, (2009)

DELIVERING VALUE THROUGH DESIGN MANAGEMENT EDUCATION - Tracking Major Trends in Design Management Studies - These authors took a look back over the past two decades of the Design Management Review and the Academic Review to see which themes and issues have been most important in the development of our profession, and to make some predictions for the future.

Kim, Yu-Jin, (2007)

SUPPORT - Perspectives on designing design managers - What distinguishes design managers from designers? What qualities are desirable in a design manager? What kind of background makes an ideal design manager? Six experts from the corporate, academic, and consulting worlds weigh in with their opinions.

Green, Lee D., (2004)