KNOWLEDGE IN THE FUNCTION OF ENTERPRISE MANAGEMENT

Modern information and communication technology systems have accelerated processes of providing knowledge and enabled its organized utilization for the purposes of managing a firm. The quality of enterprise management has been significantly increased by the development of different techniques of organizational learning. Experiences so far have shown that the implementation of these techniques can help organizations in pursuing two types of organizational learning: adaptive and generative. While adaptive learning supports continuous improvement of existing knowledge organized management, generative learning supports the development of learning culture and the creation of general climate in organization that favours development of new knowledge and new models of thinking. This paper presents the results of empirical research on the experience acquired in the implementation of information for the purpose of improvements in organizational learning based on a sample of small and medium-sized enterprises in the counties of Eastern Slavonia.