Knowledge management: A case study

This paper describes how NatWest Markets’ (NWM) recent initiative in knowledge management was born and the ways in which it has already evolved to meet the organisation's needs. NWM's knowledge management programme has not attempted to apply theories and impose changes from above, but has encouraged systematic experimentation linked to clear business targets.

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Year of publication:	1997
Authors:	Ward, Victoria ; Alexander, Jane
Published in:	Journal of Communication Management. - MCB UP Ltd, ISSN 1478-0852, ZDB-ID 2031803-0. - Vol. 2.1997, 2, p. 167-171
Publisher:	MCB UP Ltd
Subject:	Systematic experimentation \| Navigation \| Mapping \| Communities

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Type of publication:	Article
Type of publication (narrower categories):	review-article
Language:	English
Other identifiers:	10.1108/eb023457 [DOI]
Source:	Other ZBW resources

Persistent link: https://www.econbiz.de/10014851030