Knowledge Management in Theory and Practice

As knowledge management becomes embedded within organizations it becomes more important for students to understand its principles and applications. In this textbook, Dr. Kimiz Dalkir provides a comprehensive overview of the field on knowledge management with an emphasis on translating theory into practice. Working from a multidisciplinary perspective, Dr. Dalkir weaves key concepts, tools, and techniques from sociology, cognitive science, content management, knowledge engineering, cybernetics, organizational behaviour, change management, and information science into a three-level approach to understand Knowledge Management from the individual, community, and organization levels. Using everyday language and clear illustrations, Dr. Dalkir integrates theory and practice in a highly accessible manner to provide students with a comprehensive and practical knowledge management skill set. Case Studies from: IBM, Xerox, Siemans, Ericsson Canada, ICL, Thomas and Betts, Chevron/Texaco, British Petroleum, CIDA, Hughes Space and Communications, SUN, British Telecommunications, J.P. Morgan Chase, Buckman Labs , Nokia, GE, Viant, Xerox, Sigma, Hill and Knowlton , Teamware, U.A. Army, British Petroleum, Price Waterhous Coopers, Lybrand, KPMG, Mercedes-Benz , Monsanto, Northrup Grumman, Ford Motor Company, Accenture, Dell, Siemans Medical Systems *Highly practical treatment that links knowledge management, content management and information management seamlessly throughout the book *Author has over ten years' experience in knowledge management/content management/information management in the corporate world *First textbook by a knowledge management professor

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Year of publication:	2005 ; 1. Aufl.
Authors:	Dalkir, Kimiz
Publisher:	Hoboken : Taylor and Francis
Subject:	Wissensmanagement \| Knowledge management \| Lernende Organisation \| Learning organization
Description of contents:	Table of Contents [external.dandelon.com] ; Table of Contents [gbv.de]

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Extent:	Online Ressource (1497 KB, 368 S.)
Type of publication:	Book / Working Paper
Language:	English
Notes:	Includes bibliographical references and index Cover; Half Title; Title Page; Copyright; Dedication; Contents; Foreword; 1. Introduction to Knowledge Management in Theory and Practice; Learning Objectives; Introduction; What Is Knowledge Management?; Multidisciplinary Nature of KM; The Two Major Types of Knowledge; The Concept Analysis Technique; History of Knowledge Management; From Physical Assets to Knowledge Assets; Organizational Perspectives on Knowledge Management; Why Is KM Important Today?; KM for Individuals, Communities, and Organizations; Key Points; Discussion Points; References; 2. The Knowledge Management Cycle Learning ObjectivesIntroduction; Major Approaches to the KM Cycle; The Zack KM Cycle; The Bukowitz and Williams KM Cycle; The McElroy KM Cycle; The Wiig KM Cycle; An Integrated KM Cycle; Strategic Implications of the KM Cycle; Practical Considerations for Managing Knowledge; Key Points; Discussion Points; References; 3. Knowledge Management Models; Learning Objectives; Introduction; Major Theoretical KM Models; The von Krogh and Roos Model of Organizational Epistemology; The Nonaka and Takeuchi Knowledge Spiral Model; The Knowledge Creation Process; Knowledge Conversion; Knowledge Spiral The Choo Sense-making KM ModelThe Wiig Model for Building and Using Knowledge; The Boisot I-Space KM Model; Complex Adaptive System Models of KM; Strategic Implications of KM Models; Practical Implications of KM Models; Key Points; Discussion Points; References; 4. Knowledge Capture and Codification; Learning Objectives; Introduction; Tacit Knowledge Capture; Tacit Knowledge Capture at Individual and Group Levels; Interviewing Experts; Structured Interviewing; Stories; Learning by Being Told; Learning by Observation; Other Methods of Tacit Knowledge Capture Tacit Knowledge Capture at the Organizational LevelExplicit Knowledge Codification; Cognitive Maps; Decision Trees; Knowledge Taxonomics; Strategic Implications of Knowledge Capture and Codification; Practical Implications of Knowledge Capture and Codification; Key Points; Discussion Points; Note; References; 5. Knowledge Sharing and Communities of Practice; Learning Objectives; Introduction; The Social Nature of Knowledge; Sociograms and Social Network Analysis; Community Yellow Pages; Knowledge-Sharing Communities; Types of Communities; Roles and Responsibilities in CoPs Knowledge Sharing in Virtual CoPsObstacles to Knowledge Sharing; The Undernet; Organizational Learning and Social Capital; Measuring the Value of Social Capital; Strategic Implications of Knowledge Sharing; Practical Implications of Knowledge Sharing; Key Points; Discussion Points; Notes; References; 6. Knowledge Application; Learning Objectives; Introduction; Knowledge Application at the Individual Level; Characteristics of Individual Knowledge Workers; Bloom's Taxonomy of Learning Objectives; Task Analysis and Modeling; EPSS; Knowledge Application at Group and Organizational Levels Knowledge Reuse Electronic reproduction; Available via World Wide Web
ISBN:	0-7506-7864-X ; 978-0-7506-7864-3 ; 0-08-054736-2 ; 978-0-08-054736-7 ; 978-0-7506-7864-3
Source:	ECONIS - Online Catalogue of the ZBW

Persistent link: https://www.econbiz.de/10011676096