Knowledge sharing and knowledge effectiveness: learning orientation and co-production in the contingency model of tacit knowledge

Purpose – This study focuses on the relationship between knowledge sharing and knowledge effectiveness. By learning orientation and co-production, this study demonstrates the indirect effects of knowledge sharing on knowledge effectiveness. Moreover, the direct and indirect effects of knowledge sharing – which vary with the different levels of tacit knowledge – on knowledge effectiveness are examined. Design/methodology/approach – The proposed model is tested using a structural equation model that involves LISREL and multi-group analyses. Findings – Knowledge sharing increasingly affects knowledge effectiveness under the condition of explicit knowledge. The mediating roles of learning orientation and co-production in the process of tacit knowledge sharing become apparent. Originality/value – Knowledge sharing across organizations can be regarded as a dynamic process. In view of the increasing importance of knowledge sharing across organizations, this study provides insight into the method of receiving useful knowledge across organizations.