Konzepte und Instrumente des Beschwerdemanagement
Armin Töpfer
| Year of publication: |
[2000]
|
|---|---|
| Authors: | Töpfer, Armin |
| Publisher: |
Kassel : Forschungsgruppe Management + Marketing |
| Extent: | S. 459 - 490 graph. Darst |
|---|---|
| Type of publication: | Book / Working Paper |
| Language: | German |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10001492575