Kundenbeschwerden: Was Fairness bringt
Year of publication: |
2000
|
---|---|
Authors: | Tax, Stephen S. ; Brown, Stephen W. |
Published in: |
Harvard-Business-Manager : das Wissen der Besten. - Hamburg : Manager-Magazin-Verl.-Ges, ISSN 0945-6570, ZDB-ID 11380950. - Vol. 22.2000, 1, p. 94-107
|
Saved in:
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