Kundenzufriedenheitsrelevante Effekte der Überbuchung im Rahmen des Revenue-Managements
Year of publication: |
2005
|
---|---|
Authors: | Lindenmeier, Jörg ; Tscheulin, Dieter K. |
Published in: |
Revenue Management. - Wiesbaden : Gabler, ISBN 3-8349-0050-8. - 2005, p. 101-123
|
Subject: | Kapazitätsauslastung | Capacity utilization | Beziehungsmarketing | Relationship marketing | Passagierluftverkehr | Air passenger transport | Schätzung | Estimation | Deutschland | Germany | Revenue-Management | Revenue management |
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