Lönar sig service och fär man betalt för den? : En teori om relationskostnader
Year of publication: |
1996
|
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Authors: | Grönroos, Christian |
Publisher: |
Helsingfors |
Description of contents: | Table of Contents [digitool.hbz-nrw.de] |
Extent: | 17 Bl. : graph. Darst. |
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Series: | Meddelanden från Svenska Handelshögskolan. - Helsingfors, ISSN 0357-4598, ZDB-ID 864095-6. - Vol. 314 |
Type of publication: | Book / Working Paper |
Language: | Swedish |
ISBN: | 951-555-485-3 |
Classification: | Marketing |
Source: |
-
Brenner, Hatto, (1985)
-
Lenfers, Henner, (1984)
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Industriedesign als Leistungsbereich von Unternehmen
Kicherer, Sibylle, (1987)
- More ...
-
Interpretation of Services Marketing Concepts
Kauppinen-Räisänen, Hannele, (2007)
-
Um modelo de qualidade de serviço e suas implicações para o marketing
Grönroos, Christian, (2006)
-
Brax, Saara A., (2021)
- More ...