Leading in Times of Trauma - The managerial handbooks fail us when disaster strikes. After all, you can't eliminate personal suffering, nor can you ask employees who are dealing with crises to check their emotions at the door. But you can facilitate healing by unleashing organizational compassion, spreading it to every corner, and managing its impact.
| Year of publication: |
2002
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| Authors: | Dutton, Jane E. |
| Published in: |
Harvard business review : HBR. - Boston, Mass : Harvard Business School Publ. Corp, ISSN 0017-8012, ZDB-ID 23826. - 2002, p. 54-61
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