Lean for Service Organizations and Offices : A Holistic Approach for Achieving Operational Excellence and Improvements

Table of Contents -- List of Figures, Tables, and Exhibits -- Preface -- Note to Readers -- 1 Introduction -- 2 Blueprint for Implementation -- 3 Anchors -- 4 Lean Breakthroughs -- Appendix A Assessment of the Lean Management System: The DEB-LOREX Index -- Appendix B Template for Management Report after LMS Assessment Based on the DEB-LOREX Model -- References -- Index

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Year of publication:	2007
Authors:	Sarkar, Debashis
Publisher:	Milwaukee : ASQ Quality Press
Subject:	Lean Management \| Lean management \| Dienstleistungssektor \| Service industry \| Prozessmanagement \| Business process management \| Betriebliche Wertschöpfung \| Value creation
Description of contents:	Table of Contents [external.dandelon.com]

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Extent:	Online-Ressource (247 p)
Type of publication:	Book / Working Paper
Language:	English
Notes:	Description based upon print version of record
ISBN:	978-0-87389-724-2 ; 978-0-87389-724-2 ; 978-0-87389-724-2
Source:	ECONIS - Online Catalogue of the ZBW

Persistent link: https://www.econbiz.de/10012679520