Lean Knowledge Management : How NASA Implemented a Practical KM Program

Cover -- Halftitle -- Title -- Copyright -- Description -- Contents -- Testimonials -- Preface -- Acknowledgments -- Introduction -- Chapter 1: How Knowledge Management Helped Change NASA's Culture -- Chapter 2: Why Sharing Knowledge Is Critical: Some Historical Perspectives -- Chapter 3: What Is Lean Knowledge Management? -- Chapter 4: Essential Steps to Implement a Knowledge Management Program in Your Organization -- Chapter 5: Developing a KM Program Office -- Chapter 6: Gathering and Sharing Knowledge -- Chapter 7: Problems You Will Encounter -- Chapter 8: Lean Knowledge Management: Areas for Growth -- Chapter 9: What KM Can't Do -- Afterword -- Appendix A: Suggested Lessons Learned Input Form With Example -- Appendix B: The Concorde Accident: A Case Study -- About the Author -- Index -- Adpage -- Backcover.