Learning from others to adapt quality management to the future
Year of publication: |
2011
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Authors: | Bäckström, Ingela ; Ingelsson, Pernilla ; Wiklund, Håkan |
Published in: |
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence. - Abingdon, Oxfordshire : Routledge, ISSN 1478-3363, ZDB-ID 2101779-7. - Vol. 22.2011, 1/2, p. 187-196
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Subject: | Qualitätsmanagement | Quality management | Führungsstil | Leadership style | Bank | Schweden | Sweden |
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