Les Sociétés de Services en Logiciels Libres : l'émergence d'un système de production alternatif au sein de l'industrie du logiciel? (In French)

The paper analyses the productive model of "Free Software Services Companies" (FSSC) which offer open source software services. The paper is based on a survey of the 11 most important French FSSC, carried out between January 2001 and February 2002 and based on semi-directing interviews. We analyse two fundamental issues for these companies: o The sources of their competitive advantage within the software industry, industry controlled by traditional model of IT Services Companies and Software Publishers. o The specific organisation of services production regarding their relationships with communities of developers and the management of their employees.