Linking internal service quality and casino dealer performance
Year of publication: |
August-September 2018
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Authors: | Prentice, Catherine |
Published in: |
Journal of hospitality marketing & management. - Philadelphia, Pa. : Taylor & Francis, ISSN 1936-8623, ZDB-ID 2493700-9. - Vol. 27.2018, 6, p. 733-753
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Subject: | Casinos | dealers | internal service quality | job security | occupational commitment | service performance | customer-oriented behaviors | Dienstleistungsqualität | Service quality | Glücksspiel | Gambling |
Type of publication: | Article |
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Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
Language: | English |
Notes: | Zusammenfassung in chinesischer Sprache |
Other identifiers: | 10.1080/19368623.2018.1413476 [DOI] |
Source: | ECONIS - Online Catalogue of the ZBW |
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