Linking perceived service quality dimensions, customer satisfaction and perceived vlue with behavioural intentions in Indian retail banking : an SEM study
Rajat Gera; V. J. Sebastian
| Year of publication: |
2012
|
|---|---|
| Authors: | Gera, Rajat ; Sebastian, V. J. |
| Published in: |
International journal of Indian culture and business management. - Genève : Inderscience Enterprises, ISSN 1753-0806, ZDB-ID 24227663. - Vol. 5.2012, 6, p. 667-695
|
| Extent: | graph. Darst. |
|---|---|
| Type of publication: | Article |
| Language: | English |
| Source: |
Persistent link: https://www.econbiz.de/10010038955