Listening to the voice of the guest : a framework to improve decision-making processes with text data
Carla B. Marcolin, João L. Becker, Fridolin Wild, Ariel Behr, Giovana Schiavi
| Year of publication: |
2021
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|---|---|
| Authors: | Marcolin, Carla B. ; Becker, João Luiz ; Wild, Fridolin ; Behr, Ariel ; Schiavi, Giovana Sordi |
| Published in: |
International journal of hospitality management. - Amsterdam [u.a.] : Elsevier, ISSN 0278-4319, ZDB-ID 1074264-5. - Vol. 94.2021, p. 1-13
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| Subject: | NLP | Online reviews | Sentiment analysis | Text mining | Topic modeling | Data Mining | Data mining | Social Web | Social web | Text | Emotion |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1016/j.ijhm.2020.102853 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10012495045