Logistics service quality in an emergent market in Latin America
Year of publication: |
2022
|
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Authors: | Michalski, Marek ; Montes Botella, José Luis |
Published in: |
The international journal of logistics management. - Bradford : Emerald, ISSN 1758-6550, ZDB-ID 2069452-0. - Vol. 33.2022, 1, p. 79-101
|
Subject: | Logistics service quality | Performance | SERVQUAL model | South America | Lateinamerika | Latin America | Dienstleistungsqualität | Service quality | Logistikdienstleister | Logistics provider | Logistik | Logistics | Qualitätsmanagement | Quality management | Südamerika |
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