Make a customer, not a sale : tourist satisfaction in Hong Kong
Year of publication: |
December 2016
|
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Authors: | Agyeiwaah, Elizabeth ; Adongo, Raymond ; Dimache, Alexandru ; Wondirad, Amare |
Published in: |
Tourism management : research, policies, practice. - Amsterdam [u.a.] : Elsevier Science, ISSN 0261-5177, ZDB-ID 802245-8. - Vol. 57.2016, p. 68-79
|
Subject: | Satisfaction | Attractions | Hotels | Loyalty | Hong Kong | Mobilkommunikation | Mobile communications | Hongkong | Kundenzufriedenheit | Customer satisfaction | Hotellerie | Hotel industry | Beziehungsmarketing | Relationship marketing | Urlaubsverhalten | Holiday behaviour | Arbeitszufriedenheit | Job satisfaction |
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