Make and/or buy of IT-enabled services innovation : the case of the US express delivery industry
Year of publication: |
2006
|
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Authors: | Mahnke, Volker ; Overby, Mikkel Lucas ; Özcan, Serden |
Published in: |
Knowledge intensive business services : organizational forms and national institutions. - Cheltenham : Edward Elgar, ISBN 978-1-84542-236-3. - 2006, p. 121-148
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Subject: | Unternehmensdienstleistung | Business services | Institutionelle Infrastruktur | Institutional infrastructure | Innovation | Kurierdienst | Courier services | USA | United States | Wissensmanagement | Knowledge management | IKT-Sektor | ICT industry |
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