Making the wait worthwhile : experiments on the effect of queueing on consumption
Year of publication: |
2020
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Authors: | Ülkü, Sezer ; Hydock, Chris ; Cui, Shiliang |
Published in: |
Management science : journal of the Institute for Operations Research and the Management Sciences. - Catonsville, MD : INFORMS, ISSN 0025-1909, ZDB-ID 206345-1. - Vol. 66.2020, 3, p. 1149-1171
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Subject: | sunk-cost fallacy | mental accounting | customer behavior in queues | behavioral operations | Warteschlangentheorie | Queueing theory | Experiment | Konsumentenverhalten | Consumer behaviour |
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