Man vs machine : examining the three themes of service robotics in tourism and hospitality
Year of publication: |
2021
|
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Authors: | Manthiou, Aikaterini ; Klaus, Philipp ; Kuppelwieser, Volker ; Reeves, William |
Published in: |
Electronic markets : EM ; the international journal of electronic commerce and business media. - Berlin : Springer, ISSN 1422-8890, ZDB-ID 2017342-8. - Vol. 31.2021, 3, p. 511-527
|
Subject: | Artificial intelligence | Service robots | Deployment | Acceptance | Ethical considerations | Tourismuswirtschaft | Tourism industry | Künstliche Intelligenz | Roboter | Robot | Gastgewerbe | Hospitality industry |
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