Management Control in Hospitals : A Breakthrough Approach to Improving Performance and Efficiency

Cover -- Half Title -- Title Page -- Copyright Page -- Dedication -- Table of Contents -- About the Author -- Introduction -- List of Abbreviations -- Chapter 1 The Essence and Nature of Hospitals and Their Environment -- 1.1 Characteristics of Hospitals -- 1.2 Hospitals' Structure and Management -- 1.3 Medical Profession and Professional Bureaucracy -- 1.4 Past Efforts to Improve Hospital Efficiency -- Chapter 2 Control in Management Sciences -- 2.1 Origins and Definitions of Control in the Literature -- 2.2 Management Control at the Operational and Strategic Levels