Cover -- Half Title -- Title Page -- Copyright Page -- Dedication -- Table of Contents -- About the author -- Introduction -- 1 The Shipping Company -- Introduction -- Basic distinctions in the shipping industry -- The shipping company -- The categorisation of shipping companies -- Framework for the analysis of the organisation and management of shipping companies -- 2 The External Environment of Shipping Companies -- Introduction -- Orientation of the company and its external environment -- The broader macro-environment -- Shipping companies, freight markets and fluctuations -- The immediate external environment of shipping companies -- 3 The Processes of the Shipping Company -- Introduction -- Framework for the analysis of the processes and systems of companies -- Processes and systems in shipping companies -- Analysis of the processes and systems of shipping companies -- 4 The Organisation of the Shipping Company -- Introduction -- The importance of organisation -- Organisations as systems -- Organisational structure -- Dimensions of the organisational structure -- 5 Contextual Factors of Organisational Structure -- Introduction -- The 'size' factor -- Level of technology - Specialisation of fleet -- The 'external environment' factor -- The 'strategy' factor -- Organisational culture -- 6 Departmentalisation in Shipping Companies -- Introduction -- Traditional approaches to structuring organisations -- Modern approaches to structuring organisations -- Combination of forms of structure -- 7 Human Resource Management in Shipping Companies -- Introduction -- HRM for personnel of the offices of the shipping company -- Categories of shore-based staff -- Recruiting and selecting shore-based staff -- 8 Management of Human Resources of Ships -- Introduction -- The profession of seafarer -- The ship's working environment.