Managementkompass Servicequalität : Think Tank: Service Experience Management ; Quick Audit: Beschwerden nutzen ; Best Practice: DZ BANK, Stadt Frankfurt/Main, ADA - Das SystemHaus
Alternative title: | Servicequalität |
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Year of publication: |
2010
|
Other Persons: | Dröge, Annika B. (revision) |
Institutions: | Steria Mummert Consulting AG (contributor) ; F.A.Z.-Institut für Management-, Markt- und Medieninformationen (contributor) |
Publisher: |
Frankfurt am Main : F.A.Z.-Institut für Management-, Markt- u. Medieninformationen |
Subject: | Dienstleistungsqualität | Service quality | Deutschland | Germany |
Description of contents: | Table of Contents [gbv.de] |
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How health plan enrollees value prices relative to supplemental benefits and service quality
Bünnings, Christian, (2015)
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Rostam-Afschar, Davud, (2018)
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Masterful meisters? : voluntary certification and quality in the German crafts sector
Frederiksen, Kaja, (2017)
- More ...
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Dröge, Annika B., (2010)
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Dröge, Annika B., (2010)
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Dröge, Annika, (2009)
- More ...