Managerial Responses to Online Reviews: A Text Analytics Approach
Year of publication: |
2019
|
---|---|
Authors: | Sheng, Jie ; Amankwah‐Amoah, Joseph ; Wang, Xiaojun ; Khan, Zaheer |
Published in: |
British Journal of Management. - Wiley, ISSN 1467-8551, ZDB-ID 2025938-4. - Vol. 30.2019, 2 (08.05.), p. 315-327
|
Publisher: |
Wiley |
Saved in:
Online Resource
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