//-->
High performance work systems for service quality : boundary conditions and influence processes
Hong, Ying, (2017)
Assessing the relationship of the human resource, finance, and information technology functions on reported performance in hospitals using the lean management system
Shortell, Stephen M., (2021)
Perspectives of performance management with holistic views : revisiting Baldrige Excellence Framework
Karambelkar, Mohan, (2021)