Managing crisis in the cruise industry : using internal communications to foster workforce resilience
Liz Sharples, Judith Fletcher-Brown, Marta Nieto-García, Kokho Sit and Giampaolo Viglia
| Year of publication: |
2023
|
|---|---|
| Authors: | Sharples, Liz ; Fletcher-Brown, Judith ; Nieto-García, Marta ; Sit, Kokho ; Viglia, Giampaolo |
| Published in: |
Tourism review. - Bingley : Emerald, ISSN 1759-8451, ZDB-ID 2412174-5. - Vol. 78.2023, 6, p. 1486-1505
|
| Subject: | Comunicación interna | Crisis | Cruise | Internal communications | Regulatory focus theory | Resilience | Kreuzfahrt | Interne Kommunikation | Internal communication | Krisenmanagement | Crisis management | Coping-Strategie | Coping strategy |
Online Resource
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1108/TR-03-2023-0150 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10014511765