Managing customer satisfaction : digital applications for insurance companies
Year of publication: |
2022
|
---|---|
Authors: | Eckert, Christian ; Neunsinger, Christof ; Osterrieder, Katrin |
Published in: |
The Geneva papers on risk and insurance - issues and practice. - Basingstoke : Palgrave Macmillan, ISSN 1468-0440, ZDB-ID 2063785-8. - Vol. 47.2022, 3, p. 569-602
|
Subject: | Customer satisfaction | Digital applications | Insurance innovation | Risikomodell | Risk model | Kundenzufriedenheit | Digitalisierung | Digitization | Soziale Sicherheit | Social security | Versicherung | Insurance | Lebensversicherung | Life insurance |
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