Managing difficult interactions : expert solutions to everyday challenges ; [get the facts, identify emotions, respect differences, facilitate resolution]
Year of publication: |
c 2008
|
---|---|
Authors: | Rosen, Barry N. |
Publisher: |
Boston, Mass. : Harvard Business School Publishing |
Subject: | Betrieblicher Konflikt | Workplace conflict | Betriebsklima | Work climate | Soziale Beziehungen | Social relations | Kommunikation | Communication |
Description of contents: | Table of Contents [gbv.de] ; Description [loc.gov] |
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