Managing emotions in ongoing service relationships : new intrinsic and extrinsic emotion regulation strategies from aged care
Year of publication: |
2024
|
---|---|
Authors: | Guan, Bichen ; Jepsen, Denise Mary |
Published in: |
International journal of human resource management. - London [u.a.] : Taylor & Francis, ISSN 1466-4399, ZDB-ID 2032106-5. - Vol. 35.2024, 1, p. 36-66
|
Subject: | Culture | discrete emotions | eldercare | emotion regulation | emotional labor | filial piety | service relationships | workplace emotions |
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