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Business information sources : a beginner's guide
O'Hare, Christine, (2007)
The fast forward MBA in technology management : [tough ideas made easy ; quick tips, speedy solutions, cutting-edge ideas]
Petrozzo, Daniel P., (1998)
Riding the tiger : how to outsmart the computer that is after your job ; how not to bankrupt your organization with information management ; how good clients get exceptional results
Davidson, Alistair, (1998)
30 activites for internal customer care
Hill, Jenny, (1996)