Managing outsourced software projects : an analysis of project performance and customer satisfaction
Sriram Narayanan; Sridhar Balasubramanian; Jayashankar M. Swaminathan
| Year of publication: |
2011
|
|---|---|
| Authors: | Narayanan, Sriram ; Balasubramanian, Sridhar ; Swaminathan, Jayashankar M. |
| Published in: |
Production and operations management : an international journal of the Production and Operations Management Society. - Hoboken, NJ : Wiley-Blackwell, ISSN 1059-1478, ZDB-ID 1108460-1. - Vol. 20.2011, 4, p. 508-521
|
| Subject: | outsourcing | software projects | project plannng | customer satisfaction | operations management | Projektmanagement | Project management | Outsourcing | Kundenzufriedenheit | Customer satisfaction | Softwareentwicklung | Software development | Software | Prozessmanagement | Business process management | Softwareindustrie | Software industry | IT-Dienstleister | IT service provider |
| Extent: | graph. Darst. |
|---|---|
| Type of publication: | Article |
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10009272534