Managing participatory action research in a health-care service experiencing conflicts
Year of publication: |
2012
|
---|---|
Authors: | Gozzoli, Caterina ; Frascaroli, Daniela |
Published in: |
Qualitative research in organizations and management : an international journal. - Bingley : Emerald Group Publishing Limited, ISSN 1746-5648, ZDB-ID 2324904-3. - Vol. 7.2012, 3, p. 275-289
|
Subject: | Gesundheitsversorgung | Health care | Betrieblicher Konflikt | Workplace conflict | Dienstleistungsqualität | Service quality | Aktionsforschung | Action research | Italien | Italy |
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